General Info




    How to Order

Music can be purchased online from this website (paypal), or via the telephone orderline (+44 7794542165) or email (sales@plcmusic.com) using a credit/debit card.

If you would like to place an order by telephone or email, please provide the following information:-

  • Name (including your title ie Mr, Mrs etc)
  • Address
  • Postcode (compulsory)
  • Home telephone number and work telephone number if appropriate.
  • Specify the items that your require together with your estimate of the total cost including carriage.
  • Credit card details
    • Cardholder name and initials (if different from above)
    • Cardholder number
    • Cardholder security number (the last three digits on the reverse of the card)
    • Card start and expiry dates

    Overseas Customers

Overseas customers will have prices exchanged to their home currency by their credit card company. Using our currency converter customers can estimate home currency prices.

    Credit Card Security

All credit card information is transmitted securely using Paypal. We do not store your credit card details on our website. Further details regarding Paypal security can be viewed at PayPal.com

    Delivery

Upon receipt of payment (immediate with online credit card payment) your order will be despatched within 5 working days, subject to stock availability and restrictions on special order items.
All items are sent via Royal Mail; first class within the UK and airmail to overseas destinations. On request, orders can be sent via Royal Mail special delivery or courier (FedEx), for which there is an extra charge (this service is not available with online credit card payment).
Prices for postage and packaging will be calculated during the 'check-out' process online at cost.

    Guarantee/Returns

We hope that you will be happy with your order from PLC Music. Should the received goods be damaged or faulty, please let us know in writing within 7 working days of delivery.
We do not supply complete sets of music on a sale or return basis and do not accept returns of goods for credit or exchange unless supplied in error or damaged/faulty.

This does not affect your statutory rights.

    Tax Charges

Printed music is VAT exempt in the UK at present (2010) and therefore no charges are added to your order.